Conversation intelligence software helps sales teams analyze calls, emails, and meetings using AI to improve sales performance, coaching, and customer insights. These tools transcribe conversations, extract key insights, and provide actionable recommendations. Here are the top 7+ best conversation intelligence software solutions:
1. Gong
✅ Best for: Sales teams wanting AI-driven deal intelligence
🔹 Records & analyzes calls, emails, and meetings
🔹 AI-powered deal forecasting & coaching
🔹 Identifies winning behaviors & risks in sales conversations
2. Chorus.ai (by ZoomInfo)
✅ Best for: B2B sales & revenue teams
🔹 AI-driven conversation insights for coaching
🔹 Tracks competitor mentions & deal risks
🔹 Integrates with CRM, Slack, and Zoom
3. Salesloft Conversations
✅ Best for: Outbound & account-based sales teams
🔹 Analyzes sales calls, emails, and meetings
🔹 AI-powered coaching recommendations
🔹 Call scoring & sentiment analysis
4. Wingman (by Clari)
✅ Best for: Startups & fast-growing sales teams
🔹 Real-time AI-driven sales coaching
🔹 Tracks objections, keywords & deal risks
🔹 Live battle cards for sales reps during calls
5. Avoma
✅ Best for: Sales & customer success teams
🔹 AI-powered meeting recording & summarization
🔹 Automated action items & CRM sync
🔹 Multi-language support & custom playbooks
6. Jiminny
✅ Best for: Sales managers & revenue teams
🔹 AI-driven call coaching & analytics
🔹 Performance tracking & deal forecasting
🔹 Integrates with CRM, Slack & video conferencing tools
7. ExecVision
✅ Best for: Enterprises & coaching-focused sales teams
🔹 AI-powered conversation analytics
🔹 Customizable coaching dashboards
🔹 Tracks key deal indicators & rep performance
8. Fireflies.ai
✅ Best for: Teams needing meeting transcription & AI notes
🔹 Auto-transcribes & summarizes calls
🔹 AI-powered insights & keyword tracking
🔹 Integrates with CRM, Slack, and task managers