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Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop.
Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full.

1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly.

2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime.

3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly.

Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control.

More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted.

Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.